Can I adjust the delivery address or the delivery date?

I have not received a shipping confirmation by email
If you have not received a shipping confirmation from us by email, it is best to contact us by phone. Contact us >

I have already received a shipping confirmation by email
If you have already received a shipping confirmation with the track-and-trace code from us, we cannot make any changes to this shipment.

Often, you can still make changes through the track-and-trace link or through the website or app of the carrier. We recommend checking the carrier's website or contacting them by phone to see what the options are.